Hello Community,
I am trying to adjust how the search results for knowledge articles are displayed in AI Search. Below is how the knowledge articles are currently displayed in red.
After digging around, it seems that the layouts are controlled by the EVAM View Configuration and EVAM Template records. The EVAM template below has a component, "sn-search-result-evam-card." Is this a UI Builder component? Is it possible to copy and modify this component in UI Builder? If so, does anyone have any guidance on how to accomplish this?
Thank you for the help!
I haven't had the time to mess with ai search yet. But could it be latching on to what the SearchSource is coded to use?
Hi 4b0d3,
Thank you for your quick reply. It seems that the Search Source is only designed to help grab the data from the indexed sources and help build the facets. See the link below.
The example I sent above says the component is "sn-search-result-evam-card." I found it in the UX Component Definition table (sys_ux_lib_component), which leads me to believe that it was created in UI Builder. The next step is to find it in UI Builder and see if I can copy and modify the component. I am unfamiliar with the process, so that any advice would be appreciated.
Search Source Documentation Link:
Thank you!
