Customize AI Search Result Layout

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02-08-2023 08:03 AM - edited 02-08-2023 08:04 AM
Hello Community,
I am trying to adjust how the search results for knowledge articles are displayed in AI Search. Below is how the knowledge articles are currently displayed in red.
After digging around, it seems that the layouts are controlled by the EVAM View Configuration and EVAM Template records. The EVAM template below has a component, "sn-search-result-evam-card." Is this a UI Builder component? Is it possible to copy and modify this component in UI Builder? If so, does anyone have any guidance on how to accomplish this?
Thank you for the help!
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02-09-2023 12:06 PM
@Forrest Falk This may give you a point in the right direction. The linked Custom Icons for AI Search Results article is informative, but there is also helpful information in 2 or 3 of the comments about customizing the results into the card component.
Alternatively, you can alter or define a new View Template for your search application using this card component or a different component for your results layout. Using that article as a start or other similar ones located above in that AI & Intelligence resource area can hopefully get you started down the path.
I apologize, I don't have any information yet on modifying existing OOB components outside of using an EVAM View Template or EVAM Configuration.
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03-21-2023 03:52 AM
Hi, were you able to copy over the layout that you had prior to the change?