Customize height of the description(rich_text) field in HR agent workspace

Venkata Sunil K
Tera Contributor

‎11-21-2022 05:00 AM

Hi team, 

Is there any possibility to increase the height of the Description field and set this height as default instead drag and drop.

Please suggest on this?

 

VenkataSunilK_0-1669035575268.png

 

Thanks!

 

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6 REPLIES 6

Venkata Sunil K
Tera Contributor

‎11-21-2022 11:45 PM

Hi @Ankur Bawiskar, any suggestions on this thread!

Thanks

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Venkata Sunil K
Tera Contributor

‎11-24-2022 04:59 AM

Hi @Ankur Bawiskar 

Any suggestions on this one?

Thanks!

0 Helpfuls

Ankur Bawiskar
Tera Patron
Tera Patron

‎11-24-2022 05:40 AM

@Venkata Sunil K 

check these links

How to change the default font size of html fields in the dictionary or record producer/catalog item... 

The size of the Summary and Description fields on all forms expands to 200px 

 

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
0 Helpfuls

Musab Rasheed
Tera Sage
Tera Sage

‎11-24-2022 05:54 AM

Hello,

Configure Dictionary for the HTML field

Click Advance View

Set Attribute as "editor.height=250"

Update and reload form

I got this from below thread but I highly doubt if this will work for Agent workspace.

https://www.servicenow.com/community/now-platform-forum/change-the-default-quot-size-quot-height-of-...

Please hit like and mark my response as correct if that helps
Regards,
Musab