Customize Slush bucket widget for service portal
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01-08-2025 05:28 AM
Hi Team,
I need the same look and functionality of a slush bucket in my Catalog item on service portal as we have in native ui. I have found we have an OOB Slush bucket widget but problem is it doesn't give more information on selecting a record like we have in the list collector slush bucket in native ui. So, my question is how to incorporate this highlighting part in the OOB Slush bucket widget wherein if we select any record on left or right panel on the slush bucket it gives more info about that record exactly as we have in the OOB list collector on native ui.
Any help will be much appreciated. Thanks.
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01-08-2025 05:32 AM
which is that OOB slush bucket widget?
How does it render when you include this widget as Custom variable in your catalog item?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-08-2025 05:50 AM
Hi Ankur,
The OOB Slush bucket widget is - https://instance_name.service-now.com/sp_widget.do?sys_id=d46c8324cb31120000f8d856634c9c8d&sysparm_v...
I have created a variable of custom type in my catalog item and attached this widget to it, attached is how it looks like with the OOB widget.
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01-08-2025 06:07 AM
you can clone this OOB widget and update the table name in that widget in Server script with correct query
then add that widget in your variable
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-08-2025 06:51 AM
Hi Ankur,
I know I can clone the widget and use as per my requirement but how do I show more information on selection of a record in the slush bucket. That part of script is missing in the OOB widget code and I ma also not sure about that script. So, if you could please help me with that. Thanks.