Customizing a catalog item title

[antonymirza]

When we open a catalog item from the service catalog, the title value on top header is same as that of name value when you open that item in maintain items table. Is it possible to customize the title value as different than that of Catalog Item name?

[Bhavesh Jain1]

There is an OOB UI macro.   You will find below 2 lines at many places in this macro.

$[sc_cat_item.short_description.getDisplayValue()]

$[NS:sc_cat_item.name.getDisplayValue()]

You just need to change the name of the field you want.

Regards,

Bhavesh

http://www.igate.com

[antonymirza]

Thanks Bhavesh!

[antonymirza]

Bhavesh, Do you know what below statement represents/stands for?

<g2:inline template="output_messages.xml" />

This is used in many UI macros/pages etc.

[Bhavesh Jain1]

That is an inbuilt OOB servicenow XML docs. We cannot access them currently.

Please make the answer as correct if your question is answered.