Dashboard and Timeout

[stormcloaks]

Hi,

On my instance we have set the UI timeout (glide.ui.session_timeout) to 120 minutes. This would ensure that users get logged out after 2 hours. We are using out identity provider for authentication. At the same time side_door is kept enabled for administrators.

I have new reqiuremnet, where we would like to display a particular dashboard on a Monitor or TV which is shown to the employees in the corridor. This would be relayed using rasberry pi, so it would access a URL with a user id and password.

Now since the time out is set for 2 hours, I think the session would be logged out after 2 hours.

Is there a way to ensure that the logout does not happen when using the side_door ? Or some other way I can achieve this ?

How do I pass the authentication information in URL?

Thank you in advance for sharing your advice.

[RavindranKeshav]

Hi Storm,

Please look at this community post which can probably help you:

How can we set/override the session timeout for a single user

EDIT: Suggested link inside is http://wiki.servicenow.com/index.php?title=Installation_Exits#Customizing_Login_for_Selective_Sessio...

Hope it helps.

[stormcloaks]

Hi Ravindran,

I will look into this and update

[Lucas Vieites]

Hi,

just adding the link to the Docs site for future visitors: Installation exits  

[Tyler Bode]

These links no longer work. Is there an updated link?