Dashboard interactive filter for updated before x time
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‎03-01-2023 07:23 AM - edited ‎03-01-2023 07:24 AM
I want to create a dashboard with an interactive date filter that will specifically allow me to filter calls that haven't been updated in x days. I can't see that this is possible as "Updated" doesn't have a dynamic filter? Is there any other way around this?
For instance, if "Last 7 days" could be dynamic?
So I can then control it via a date filter such as below: (example dates as I need to refine this):
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‎03-01-2023 07:25 AM
I've actually searched for something like this before. This ended up being something custom. Check out this post.
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‎03-01-2023 08:05 AM
Many thanks for showing me this. I'm having trouble finding the widget named "custom interactive filter" - do you happen to know where I can find it?
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‎03-01-2023 08:43 AM
Unfortunately, that's just it. It is custom. It doesn't exist by default so it would need to be created.
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‎03-02-2023 01:18 AM
I have imported the update sets as mentioned in the post you sent. However the customer filter doesn't seem to affect the report looking at the incident table. I'm assuming you've implemented this so wondering if you had the same problem?