Dashboard not appearing in test but appearing in dev instance
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yesterday
Hi everyone I am having a few issues with viewing a dashboard when impersonating a user within a group in the test instance in service now.
The dashboard is appearing for admins and users within said group in the development instance fine.
And is showing for 1/42 of the members in test
I have checked the ACLs and user roles.
But still not having any luck
When I try load the dashboard from the filter navigator it just refreshes the page and stays on a different dashboard it does not even load for user i am impersonating.
But again works for me as an admin within test.
Its interesting to note this was in actual fact working fine in test for all users within said group a few weeks ago. And like I said I have checked the roles/permission for the group and also check the widget report to see if anything had changed. Nothing.
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yesterday
Do you see any message when you open the link?
Can you please share screenshot.
Regards,
Sumanth
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yesterday
So when I impersonate said user and click the dashboard from the filter navigator - it just refreshes and shows this same dashboard which is not the 'Forescout - Dashboard' I am wanting to see.
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yesterday
here is me selecting the dashboard but still seeing a different one
