Dashboard statistics

[cyncus1]

Hello everyone! I am very very new to SN! I am looking to find a way to generate statistics from the backend tables such as incidents so I can display them instantly onto the Dashboard content boxes that I have. Stats such as how many open, closed...etc. I see a lot of verbiage on what it is and whats recommended but do not actually see anything on how to do it. Thanks!

Example of what I have: Content box on the Dashboard that has a link connected to the Incident tables. I want to add a small mini box onto the Content box showing some of stats for the Incidents right off the bat and use that as a link to the back end data.

[bernyalvarado]

Hi Jonas, please take a look to Performance Analytics functionality. That should give you what you're looking for:

Performance Analytics - ServiceNow Wiki

Getting Started with Performance Analytics - ServiceNow Wiki

Thanks,

Berny

[gyedwab]

There's an out-of-box reporting engine that you can use to run simple reports:

http://wiki.servicenow.com/index.php?title=Reporting

Another option is to use an advanced reporting engine that's natively integrated with ServiceNow, like Explore Analytics: https://www.exploreanalytics.com/itservicemanagement.html