PAR Dashboard data visualisation showing currency in USD always
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3 weeks ago
Hi All,
On a PAR dashboard, we are creating a data visualisation off of the expense line breakdown table. This table has a field that shows 'Rate' applied. This rate on our rate model is in GBP and shows so on native UI and simple reports correctly. However, on the data visualisation no matter what currency the rate is stored in, it still shows the rate in dollars.
No indicators are being used here so no unit setup can fix that. Is there a way for the report to show rate in GBP instead ?
Thanks
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3 weeks ago
Hi @Rachna S,
Documentation states that the currency is set based on the user's location. The documentation is available at:
Default currency values in reports
As a result, reporting currencies will only be displayed based on the user's location.
Thanks & Regards,
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.
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3 weeks ago
Did you try changing the country of the logged in user to UK and see if that currency changes?
As per docs it says it picks based on user locale
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader