Hello,
I was wondering if anyone has as of yet used the Data Certification experience in CMDB Workspace, and have been able to also configure Notifications (email or Teams) that would go out to each user that is getting a certification task. We used to do this in Legacy Data Certification and just want to be able to have a way that users know that they have a Certification Task to work. These users are not in CMDB Workspace usually and are not very familiar with it. So we would want the email to have a link to get them to the CMDB Certification Task in the CMDB Workspace, so that they could go right to it. It would be great if we could have it sent out via Teams. Be great to be able to also send out reminders, etc.
Has anyone done this yet? If so, how did you configure this? I am not really seeing anything OOB for this, unless I am missing something.
Thanks in advance,
-Eric
Eric Gauthier, CSPO
BECU
ServiceNow Operations Engineer
