Data from a newly created table is not visible for users to pic from service portal

[Rini1]

Hi all,

I have created a new table ("Service Catalog Parent Tables" with following fields in it (Name, Company, class, created, created by, Tags, Updated, Updated by, Updates)). And created a child table 'Data Protection Advice & Guidance Tables' under the parent table to refer it for a catalog item. Now I have imported the data into this table, but the options are available to select from portal only for admins and service desk members. Not sure what is causing it to restrict the data for other internal employees as well as customers. 

PS: Although the catalog item is made available for specific customers, they could view all others variables from that cat item, only the field referring the above child table couldnt be seen.

How do I sort this, any guidance would be much appreciated.

 Thanks

Rini

[Dr Atul G- LNG]

Yes, @Rini1 

If you are on Vancouver release use Access Analyzer

[Hitesh_Mourya]

Are you able to access the records from Service Portal catalog now and if yes how did you solve this issue