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Why ServiceNow's Government Forum 2026 Should Be on Your Calendar

If you work in governm...

jordancbaron
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How 30 Houseplants Led to a Global ServiceNow Community Garden

Welcome to 2026! After...

kristymerri
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A Developer's Guide to the Government Forum

We are officially one month out from the Government Forum: our annual conference wh...

laurenmcman
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How to pitch attending Knowledge 2026 to your boss!

(view in My Videos) How to Pitch Attending Knowledge 2...

laurenmcman
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The #BuildWithBuildAgent App Gallery is here!

The #BuildWithBuildAgent App Gallery is here! When we launched the #BuildWithBuildA...

Earl Duque
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Zurich Content Archive

We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo...

laurenmcman

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Featured Why ServiceNow's Government Forum 2026 Should Be on Your Calendar

If you work in government, whether federal, state, or local, you know the pace of change right now is intense. Priorities shift quickly, expectations are high, and you're constantly asked to do more with what you have while modernizing how your ...

blog

Featured Zurich Content Archive

We've Made It To the End of the Alphabet - Zurich is HERE! That means its also time for your Developer Advocates to kick off our season of content diving deep into all of the new features and enhancements targeting admins and developers alike. The...

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Zurich

ServiceNow Things to Know 115: string field a hyperlink in list view

Hello Everyone, Did you know you could make a string field a hyperlink in list view? In the list view by default only the first field and reference fields appear as hyperlinks but using the [code][/code] tag any string field can be made as a hyperl...

blog

Is it possible to display Record Producer variables in the CSM Case Workspace view

Is it possible to display Record Producer variables in the CSM Case Workspace using the Variables Formatter? We are creating Cases via a Record Producer and would like to know if the Variables Formatter is supported in CSM Configurable Workspace to d...

Question

Resolved! Unable to run DataStream action in Flow Designer

I'm trying to configure a Datastream action within flow designer.However, when I test run the Datastream, I get an "Internal Server Error", and in the node logging I receive the following error message: Invalid query detected, stack trace below [Un...

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Integrations
Personal Developer Instance

output is not displaying on Background script

var gr = new GlideRecord('kb_knowledge');gr.addQuery('workflow_state', 'draft');gr.query();while (gr.next()) { gr.deleteRecord();}

Question

Beyond the Lookup Select Box: Handling Large Data Sets in Catalog

The Scenario is Classic: You are building a new Service Catalog Item — maybe it’s a “Relocation Request” or a “Hardware Refresh” — and the requirements look innocent enough. The Requirement: The user needs to search and select three distinct ite...

Article

Tracking Change Requests within a Project

Hello all. Is there a way to link Change Requests to the associated Project? I'd like to be able to track the Change Requests related to a project, within the project. So that after a project is closed, we know which change requests were implemented ...

Question

Why Doesn’t My “onBefore” Business Rule Prevent Record Modifications?

Hi everyone, I’ve created a Business Rule in ServiceNow that is supposed to prevent users from modifying resource assignment records if they aren’t part of a validation hierarchy of the resource (I have a reference field u_validator on each user, th...

Question

Assigned To not auto-populating when Assignment Group is "Network" (Incident onChange Client Script)

Hi Everyone,I am working on an Incident onChange Client Script where I need to automatically set the Assigned To field when the Assignment Group is set to "Network".However, the script is not working as expected, and I am not sure what I am missing.B...

Question

Resolved! Non admin users cannot search custom table fields in List view

We have created a custom table that does not extend another table. It has a few fields that are all string fields. There are only 2 ACLs on the table, 1 read and 1 delete. The read contains the custom role and the delete contains 'nobody'.An admin us...

Question

how to set up service now to allow pypy PySNC to red a table, the user can in the ui

https://github.com/ServiceNow/PySNC/blob/main/docs/user/authentication.rst from pysnc import ServiceNowClientfrom pysnc.auth import ServiceNowPasswordGrantFlowclient_id = 'xxxxxxxxxxxxxxxx' # oauth_entity.client_idsecret = 'xxxxxxxxxxxxxxxx' # oauth_...

Question

Populate a PDF from variables in a submitted record producer

Hi, I have a requirement to populate fields on an already existing PDF when the record producer is submitted. We do not need a PDF newly generated. The above image is our record producer in the Service Portal, and the PDF we would like to have popula...

Question

Resolved! Called Client Script Returning Undefined

Hello, everyone. I'm having an issue with an implementation of a solution for my client. I have been tasked for a form to compare the company of a user on the form with another company listed on the form itself, and to make certain fields read-only ...

Question

How to log error when If Statement evaluates as false in flow

I'm running into an issue when designing flows.My company has 4 entities that are domain separated.So when we write our flows, we are typically using subflows to handle things like Approvals and IntegrationHub actions. So i'd like to be able to updat...

Question

View rules for Form Widget

Where's the logic for how the form widget utilizes View Rules? Im trying to modify the OOTB approval page. Id like the related ticket's info be displayed via Form widget instead of the OOTB widget. Im able to display the related ticket by replacing t...

Question

Resolved! Rejected Tickets and Workflow

Anyone here work in an environment where if a ticket's Approval is rejected, it gets sent back to the submitter for a "rework" and resubmitting that same ticket record? Im used to just telling the user to submit a new ticket with the proper informati...