Developer

Reference fields on a scoped custom table don't show data in the list view

I have a scoped custom table that has fields referring to another custom table in the same scope. The fields are populated when a record is created. However, when I look at the list view of the table, none of the information displays. If I use a Back...

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PDI Offline 502 error

PDI dev310163 remains Offline. Its URL returns “502 Bad Gateway / snow_adc.” Manage my Instance shows Refresh but no Wake Instance button. Repeated refreshes have not helped.

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PDI went offline - not able to login

Hi there, I'm not able to login to my PDI, could someone help me on this? RegardsSuriyakumar

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My developer instance is offline

Need help

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What is the purpose of the Auto Update flag in the Store Application table sys_store_app_auto_update

This flag has been there since 2015. I can't find any documentation on it nor is it editable from the form or the list view.

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Instance Offline need help to recover it back

help me to get from offline to online

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How to Sort Catalog Items by Popularity/Usage Within a Selected Category in Service Portal?

Hi Community,I have a requirement in ServiceNow Service Portal where, when a user selects a catalog category or filter section, the catalog items displayed within that category should be sorted based on popularity or usage, with the most frequently ...

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Notification subscription

HiI am working on a requirement. AFFECTED MARKET is present in the related list of the incident. when affected market is added to the Incident we have to cross check if there is any subscriptions present in sys_notif_subscription table for respective...

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What AI Changes About a ServiceNow Delivery Team

How many developers does it take to build a custom app on SN? A few years ago I’d have answered with a staffing plan. An architect or tech lead, three or four developers, a BA, somebody on testing, maybe a PM to keep them all in line, and a calendar ...

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Now Platform App Engine
Scoped App Development
Scripting and Coding

Recommended Approach for Email Classification Using Multiple Inbound Email Trigger Flows

Hello Community,I would like to get feedback on the architecture of an inbound email processing solution.## BackgroundWe receive various types of emails that must be processed differently based on conditions such as sender, subject, and email content...

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Related list task are not generating in ATF.

I created a request using an ATF script. However, after submitting the request, the corresponding task was not generated in the related list Task section. Could you please help me identify the issue and provide a solution?

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When exporting data from ServiceNow to CSV. Japanese &Korean Chars are not displayed correctly

Hi All, I'm having an issue when exporting data from ServiceNow to CSV. Japanese and Korean characters are not displayed correctly and appear as question marks (???).Even though after updating the Export Properties CSV from windows-1252 to UTF-8Pleas...

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Create and Delete the DL in On Prem AD via ServiceNow Automation

The requirement is to Create and Delete the DL in On Prem AD via ServiceNow Automation. Whenever the user comes and submit the request for DL creation or deletion, once after the approvals the DL has to create in the ON prem Active active directory. ...

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Resolved! PDI NOT STARTING GETTING 502 BAD GATEWAY ERROR SINCE YESTERDAY

instance name dev342229.service-now.comGetting the message 502 Bad Gateway Manage Instance is disabled

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Knowledge Search is not Working for Public Users

Hello Everyone,While i am trying to Search some knowledge articles as Public User Knowledge Search is not working.The Same Knowledge Search is Working if i logged in and Search the Articles.Please let me know the possible reasons to fix the issue.Tha...

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