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Database view in performance analytics

prasad48
Tera Guru

‎06-27-2017 03:15 PM

Hi,

I created view for task and task_sla   and my requirement is show breached tickets count by break down   based on assignment group.

I have added   database view in the indicator and added breakdown as group table   and assignment group column

Here issue is i am not able to filter by assignment group.Please help?

find_real_file.png

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Community Alums
Not applicable

‎07-06-2018 01:45 AM

Hi Prasad,

Have you got fix for this issue. I too facing exactly the same issue. Not able to get scores of resolve time per Assignment group. Cloud tell me clues to fix this issue, if you got any soluction.

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