Database View not pulling tickets data which were cancelled by the requestor or fulfiller.

Zaman Sm
Tera Expert

Hello,

I wanted to make a report of group approval (sysapproval_group) which will contain a specific field/question from the RITM and the value as well (for specific assignment group). I have created a database view (see attached image), which is not pulling the request/approval information for cancelled requests.

 

Please feel free to ask any question if my question isn't clear.

 

Thanks a lot in advance 

5 REPLIES 5

KevinBellardine
Kilo Sage

One thing to check would be any query business rules on the target tables that would be filtering your results