Datadog Integration with ServiceNow
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08-22-2023 01:44 PM
I`m working to integrate Datadog alerts with ServiceNow incidents when I trigger the alert the Servicenow is creating the incident however no information is populated only The subject and description.
How do I configure to get the customer name field and Priority?
I already follow the Datadog documentation I create the tiles but still not working.
Does someone have the same issue?
Do I need to have any information on Datadog Incident Tables?
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09-25-2024 11:54 PM
Hi @Kalyani35, did you figure out anything? same issue here.
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4 hours ago
Hello Team,
Has anybody managed to do proper incident field mapping from Datadog?
I still cant get the service, customized description and such populated.
Is there any csripting involved or any configuration required on the transform?
