de-activating Draft on request

[Jack62]

Morning all

We are in the process of upgrading to Washington and a requirement is to disable the ability for a user to save a request in draft mode on the ESC.

Could anyone confirm how we would do this?

Thanks

Jack

[prineshkumar]

To hide the "Save as Draft" button on all catalog items, follow these steps:

1. Go to Service Portal Designer
2. Select pages
3. Navigate to /$spd.do#/sp/editor/sc_cat_item/e2656985ff630200ba13ffffffffff68
4. Check the "Hide Save as Draft button" option

This action should hide the "Save as Draft" button on all catalog items.