Declarative actions

[Vedavalli]

Hi Can we configure the visibility of the declarative actions?

my requirement is when the status changes to in progress declarative action button should show and then clicking on the on hold declarative action button it should update the record status to on hold and button should not be visible is this possible via server type script in declarative actions.

in script condition i mention current.state.changesTo('9')but not working

[Rafael Batistot]

Hi @Vedavalli 

These links might help you 

https://www.servicenow.com/community/developer-blog/declarative-actions-in-servicenow-the-complete-g...

https://www.servicenow.com/community/developer-forum/how-to-hide-a-declarative-action-for-a-specific...

[RaghavSh]

I believe the condition should be current.state==9 because after clicking the button, the form will load.

Make sure backend value of in progress state is  9.

[RaghavSh]

@Vedavalli Did this work for you

[Ravi Gaurav]

Hi @Vedavalli 

Instead, use a condition like current.state == 9 for the visibility, and then let the Declarative Action update the state to On Hold. Once updated, the button will hide automatically because the condition is no longer met.