Default font
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01-03-2019 11:13 PM
Hi All,
What is the default font family and font size for the article body text box in a kb article?
As we can see from below screenshot there are no default settings.
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Instance Configuration
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08-06-2020 09:16 AM
Not really a good way to do this,
I've created an enhancement request on the idea portal for Service Now to fix this by creating a system property.
I'm adding the link to it here so that if anyone finds this please up vote the idea so we can get a better solution for this in the future.
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01-05-2019 10:58 AM
I'm guessing you want to have a uniform look and feel for all your KB Articles.
Extending a little bit Omkar answer, you have a lot of options you can look for:
- You can change your default font face and font size in TinyMCE editor. (link here how to do it)
- You can apply a default CSS to your knowledge articles (link here how to do it)