Hello,I have a multiline variable set with 3 variables. The first is a reference to our external customers for the employee to search the customer and the other 2 variables are auto populated to fill in the customer name and acct # and is set to rea...
how to restrict number of rows in a variable set
Hi,I'm trying to find posts or documentation related to maximum data response size that an instance can receive from the request. Currently I have an script include which will call an external server and that external server returns very big data. He...
I failed my CSA EXAM 3 Times and now i'm totally broken even studying for hours and days I failed it again and again. Don't know what to do now......... Please help.
Hi,In the new service portal the title is hidden in mobile view. Is it possible to display the title in mobile view and how?Hope someone can help Normal view:Mobile view:
We have a requirement to display User's Company next to User Name in any tickets activity log.We update the calculated value of sys_user table's name field to add company name. But this also caused the other fields such as caller, created for (in inc...
When trying to log in to our dev instance, I am getting stuck in an endless reroute loop trying to login. I have tried to clear my browser cookies and cache and get the same loop.I have tried to log in using incognito mode and get the same loop. Belo...
We have a custom scheduling tool to schedule appointments. We are looking to see what the availability is for an office (they have a cmn_schedule record and an appointment table). Is there any way to calculate how many hours there are in a month ac...
Hi All, Requesting your help on below issue. On scoped application we have custom table "Approvals" , it has 4-modules(New, Assigned to me, Assigned to my group, All Approvals). To this modules we gave roles (admin, approval_user) , so it will be vi...
Hi Team,I have two fields( start date and end date ) with Date/Time Datatype and durationTime field with duration datatype.Task:On change of end date ,calculate difference bet two dates and set duration with format days,hours,minutes,seconds. (ddd:HH...
Hi, I would like to display a notification next to the Short Description when an external user has updated the Case form. Is this even possible in the CSM/FSM Configurable Workspace?I've been trying to work with Highlighted Value Conditions, but so f...
I am aware that you can see request details by using the node log file browser. Are Table API response details logged anywhere? We have a remote system that is creating Incidents to investigate processing failures on that system. They note that incid...
Hi Everyone,We are using REST API - Asynchronous trigger (post) and created an Inbound flow.The requirement is after the payload from a 3rd party application is inserted to SN table, we need to do the following : Call to Service...
How do I clear a variable value using an onLoad Client Script? The catalog item auto fills a variable (employee type) based on the requested for. Requested for auto fills when the submitter opens the catalog item. Using an onChange script, the empl...
Hi Community,My requirement is quite simple but still bit confused. 1. A approval reminder should be triggered after 2 days i.e. on 3rd day if no action is taken.2. The approval should trigger after 2 days i.e. on 3 day and still no action is taken t...