Illegal Access to private script include / illegal access to package_private script include
I am facing this issue, FinErpUtils is a OOTB read only script include. How to fix this issue. Thank You.
Forum Posts
2nd Level approval Workflow
Hi Team , Can anyone please me how to define 2nd level approval for each every option . For every - option we have to give line manager approval , and for each option 2nd level approval is different , 2nd level approval is different , I have user t...
Service catalog topic on virtual agent
Hi All,we are customizing the topic for submitting a catalog request.whenever we choose a catalog item from the drop down.. it has to get the particular catalog item link... after clicking that link it should directly redirect to that catalog item.
Resolved! How to override http method content through rest message script?
Hi Community, Below is the http method where default content is set. However when I'm invoking this http method from script & passing dynamic entity Name, the results are showing as per the values set in the content, not as per the dynamic values pa...
Announcement on portal
Hi ServiceNow family,We have a one requirement where we need to attach one announcement on portal but only on one page of portal not on all pages of portal, so can you please guide how we can do this. Thanks.
Resolved! Flow Designer for Inbound emails with multiple attachments.
Hi all, Am I trying to create a flow designer for inbound trigger where when the external user sends email with multiple attachments to ServiceNow, for each attachment a record should be created in the table.Below is the following flow designer creat...
UI Builder Page Translation - Applicable State Values - Risk Portal
Hi Team, We are trying to translate for state values (highlighted) which are filterable in UI Builder page which we dont find any solution. This page we are using in Risk Portal. Kindly let me know if you have any solution for this. @Alex Coope - S...
The requests are closed complete then also its showing the number in requests tab
The requests are closed complete then also its showing the number of requests in Requests tab. How can we fix this?For me its 3 but for other users the number is greater. Please just the way so that this issue can be fixed.
How take a user from Email URL of RITM to MY Ticket section of service portal to display the RITM
When a user is getting an email, below is the way it comes and RITM shows up as a hyperlinkFrom this RED BOXED hyperlink user is taken to below screen But I want to take user to this below screen instead of the above when clicked on that hyperlink ...
MIM question about ITIL role and child incidents
I have a couple of questions regarding Major Incident Management:1. Can any user with an ITIL role resolve a major incident or is it just the Major Incident Manager who can do this?2. Is it only the Major Incident Manager who can close a major incide...
Resolved! current.canWrite does look where exactly in ACL?
Hey everyone,short question on Scripts together with ACL. We do have our update incident inbound action script that will update the current.comments whenever a mail is received and adds that mail.This shall work everytime, regardsless if the user is ...
g_modal.showFrame in Workspace
Hi all, I'm working on Agent Workspace and I have a client script which open a UI Page with g_modal.showFrame() method.My issue is that in this UI Page (in client side) I set value of a field using g_form.setValue("field_name", value), but on Agent ...
helptext for description with hyperlink
Hi @Ankur issue facing:1.we are not able to put a hypelink in showfeild message for description feild in task table2.Second thing is we want to have the helptext for description feild on every table which is extending the task table.for single table ...
How to enable Flow Designer REST step in Action using a Technology Partner Program (TPP)
Hi, I am trying to use the Integrationhub REST step in my Technology Partner Program (TPP) instance but not able to find it under All Applications Can someone please point me in the right direction ? My TPP instancehttps://ven06828.service-now.com/ T...
Resolved! MRVS Catalog Client Script
Dear Community,I am encountering an issue with the g_form.submit() function in a ServiceNow catalog item. Here is the scenario:I have a Multi Row Variable Set (MRVS) in the catalog item, which includes a variable for entering User ID. Upon clicking t...
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