Default notification does not respect conditions
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-10-2025 11:06 AM
I'm trying to include a condition in a standard ServiceNow notification which is Request Rejected, the condition I want to include is when the item is not ABC this notification does not fire for it, however even including the condition, this notification is not being respected and ends up sending the notification for the item that was not supposed to fire.
5 REPLIES 5
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-13-2025 03:55 AM
I'm inserting the "is not" condition but it's not obeying.