Default value for Reference variable to auto-populate current logged-in user in Service Portal
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7 hours ago
Hi Everyone,
I have a Catalog Item with a Reference variable called Traveler Name that points to the user table. I want this field to automatically show the currently logged‑in user when the item is opened in Service Portal. I have tried setting a default value but it does not consistently work in Service Portal. Can someone please confirm if there is a supported way to set a default value so that the current user automatically appears or if using a Catalog Client Script on load is the recommended and reliable approach? Thank you.
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