Default value for System property "glide.knowman.apply_article_read_criteria"

MilindN
Tera Contributor

I wanted to know default value for  System property "glide.knowman.apply_article_read_criteria" is there is any reference like "https://www.servicenow.com/docs/bundle/xanadu-platform-security/page/administer/security-center/refe..."

1 REPLY 1

sreeram_nair
Tera Guru

The default value for the system property glide.knowman.apply_article_read_criteria is false.

Here's an explanation:

  • Property Name: glide.knowman.apply_article_read_criteria
  • Default Value: false
  • Purpose: This property is used to control whether or not knowledge article read access is controlled by the User Criteria defined on the Knowledge Base.

When this property is set to false (the default):

  • Knowledge articles are not restricted by User Criteria for reading the articles.
  • Users can view knowledge articles based on the Knowledge Base's access settings, but their visibility is not further restricted based on user-specific criteria (like roles, groups, etc.).

If you set it to true:

  • Knowledge articles will only be visible to users who meet the User Criteria defined in the Knowledge Base, meaning it restricts the access to knowledge articles based on criteria like roles or groups.

You can view or modify the properties in the System Properties section in ServiceNow by navigating to System Properties > All Properties and searching for the property name.
Reference: https://www.servicenow.com/docs/bundle/xanadu-servicenow-platform/page/product/knowledge-management/...

 


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