Delete attachments button on incident form

Garry Knight · ‎09-07-2015

Hi,

I am trying to create a button on the incident form which will delete all attachments currently on the incident. I am trying to do this as a UI action but am not having much luck.

I have put the button there and set up the permissions but can't seem to get the function to work. Could anyone advise if this is possible?

Thank you.

Pradeep Sharma · ‎09-07-2015

Hi Garry,

Here is the optimized code you can use.

var attach = new GlideSysAttachment(); 


attach.deleteAll(current); 


current.update();

View solution in original post

srinivasthelu · ‎09-07-2015

You need to write code something like this to delete the records from attachment table.

var gr=new GlideRecord('sys_attachment');

gr.addQuery(table_sys_id', current.sys_id);

gr.query();

while(gr.next()){

gr.deleteRecord();

}

Pradeep Sharma · ‎09-07-2015

Hi Garry,

Here you go.

var gr = new GlideRecord('sys_attachment');


gr.addQuery(table_sys_id', current.sys_id);


gr.query();


while(gr.next()){


gr.deleteRecord();


}

http://wiki.servicenow.com/index.php?title=Delete_Duplicate_Attachments#gsc.tab=0

Garry Knight · ‎09-07-2015

Hi Pradeep,

I have tried putting the below in a function so i can use it on the OnClick, but the button still does not seem to do anythuing.

Any ideas?

function removeAttachments(){


var gr=new GlideRecord('sys_attachment');


gr.addQuery('table_sys_id', current.sys_id);


gr.query();


while(gr.next()){


gr.deleteRecord();


}}

srinivasthelu · ‎09-07-2015

Hi Garry,

You can make this UI Action server side itself,