Can We Reuse Now Assist Summarize in a Custom UI Action?
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2 hours ago
ServiceNow Now Assist – provides an out-of-the-box (OOTB) feature "Summarize " on the Incident form that automatically generates summary of incident details. This helps quickly understand context, progress, and resolution without manually reviewing all related work notes, comments, and activities.
We now have a requirement to create a custom UI Action button on the Incident form. The goal is to trigger the same Now Assist Summarize functionality from this custom button instead of (or in addition to) the default OOTB summarize option.
Is it possible to invoke the OOTB Now Assist Summarize feature
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2 hours ago
did you check this link?
Trigger a Custom Now Assist Skill via Flow - Part 2
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader