Delete attachments button on incident form

Garry Knight · ‎09-07-2015

Hi,

I am trying to create a button on the incident form which will delete all attachments currently on the incident. I am trying to do this as a UI action but am not having much luck.

I have put the button there and set up the permissions but can't seem to get the function to work. Could anyone advise if this is possible?

Thank you.

Pradeep Sharma · ‎09-07-2015

Hi Garry,

Here is the optimized code you can use.

var attach = new GlideSysAttachment(); 


attach.deleteAll(current); 


current.update();

View solution in original post

Garry Knight · ‎09-07-2015

Hi Srinivas,

This works however it does not save changes made to the form when clicked. Is there a way to get it to do this in a similar way to how the update button works?

srinivasthelu · ‎09-07-2015

add current.update() at the end of the code

Pradeep Sharma · ‎09-07-2015

In that case, Here is the update code.

removeAttachments();

function removeAttachments(){

var gr=new GlideRecord('sys_attachment');

gr.addQuery('table_sys_id', current.sys_id);

gr.query();

while(gr.next()){

gr.deleteRecord();

}}

current.update();

Garry Knight · ‎09-07-2015

Thank you both it works fine,

Is there a way to get it to stay on the opened form after it is clicked though instead of going back to the list?

Thanks again.

srinivasthelu · ‎09-07-2015

add action.setRedirectURL(current); at the end of the code.