Delete - Record Not Found Info message

indrajeetma · ‎01-27-2025

i am querying one record and deleting it after insert br but after deleting it showing record not found i dont want that infomessage how can i clear it.

Runjay Patel · ‎01-27-2025

Hi @indrajeetma ,

Unfortunately you can not do as it a platform level configuration which we don't have access to amend the same.

Not sure what's your business requirement to hide that info message but this message require if you are quering a record and that not there.

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Amit Verma · ‎01-27-2025

Hi @indrajeetma

Can you please share your Business Rule script?

Thanks and Regards

Amit Verma

Please mark this response as correct and helpful if it assisted you with your question.

Ankur Bawiskar · ‎01-27-2025

@indrajeetma

Sorry you can't remove that message.

That comes from platform level when record is deleted and shown if you go back to the same record immediately after deletion.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Ankur Bawiskar · ‎01-27-2025

@indrajeetma

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Ankur Bawiskar · ‎01-28-2025

@indrajeetma

Thank you for marking my response as helpful.

As per new community feature you can mark multiple responses as correct.

If my response helped please mark it correct as well so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader