Deleted page still showing when I Impersonate

[ShaoyuF]

Hi all,

I took over the system from someone else. There used to be a page that redirected users to their destination, but that page has since been removed.

However, when I impersonate newly created users, they are still being redirected to the deleted page. I've checked everything I can think of—I’m confident I removed it from sys_properties, Pages, and other relevant areas. I also used ServiceNow Studio to search for anything related, but I couldn’t find any remaining references.

Are they anything special with newly created users?

Any help will be appreciated, thanks 🙂

[Bhuvan]

@ShaoyuF 

Did you get a chance to review this ?

If my response helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[ShaoyuF]

HI @Bhuvan ,

Thanks for the it, tried to clear cache, both methods, and using InPrivate mode.
But it's still showing will consider logging a support ticket. 

[Bhuvan]

@ShaoyuF 

Thanks for the update, hopefully you find a resolution soon.

Thanks,

Bhuvan