Deleted view is still appearing in views table

Devika
Tera Expert

We have created a custom view but as we do not need it again, I have tried deleting the record from views table, but after some time the view is again visible in the views table. I have deleted the related view rules as well.What is the reason behind this?

7 REPLIES 7

Tanushree Maiti
Tera Patron

Hi @Devika  

 

Refer KB: KB0696183 The view was deleted from sys_ui_related_list but it still shows when configuring related ... 

 

Resolution


To solve the issue, the view rule referencing the view must be deleted. This is how it can be done:

  1. Navigate to System UI > View Rules.
  2. Create the following filter and run it:
    • View = nameoftheview
  3. Delete the View Rule.  

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Hello @Tanushree Maiti 
I have deleted the view rule and later I deleted the view, but the view is getting created again.

Hi @Devika  

 

Did you navigate to System UI > Views. Click the view to delete. Click Delete on the form header.

 

Then check the table , that view has been deleted,

Clear the instance cache using cache.do in navigator and try.

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Hello @Tanushree Maiti 
I have deleted the view following the above steps ..but it is again visible. I have cleared cache as well.