Delivery time in Service portal is different from Service Catalog

Abigail
Tera Expert

I need to change the delivery time from service portal to be the same as the service catalog.

Currently on service portal is showing 449 days an in service catalog 30 days.

 

How i can change the delivery time on service portal?

2 REPLIES 2

Sagar Pagar
Tera Patron

Hi @Abigail,

 

Check Delivery time on Catalog and item and attached workflow to it.


If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers.
Thanks,
Sagar Pagar

The world works with ServiceNow

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Hello @Sagar Pagar 

Delivery time is 30 days on catalog item and i checked the workflow and is showing 120 days 

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