Demo data not visible in Shopping Hub portal after installing S2P plugins

sanjay02
Kilo Sage

2 hours ago

Hi everyone,
I’m currently learning the Source-to-Pay (S2P) – Shopping Hub module in ServiceNow.
I have:
 
  • Installed all the plugins mentioned in the official documentation
  • Loaded the demo data successfully
  • Verified that the demo data exists in the backend tables
However, I’m not able to see the demo data in the Shopping Hub portal.
I’d like to understand:
 
  • Are there any additional configurations, roles, or portal settings required to display demo data in the Shopping Hub?
  • Is there any activation step or property/record that I might be missing?
If anyone has faced a similar issue or can point out what I should check next, your guidance would be greatly appreciated.
Screenshot 2026-01-21 133908.png
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— Sanjay J
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2 REPLIES 2

Mark Manders
Mega Patron

an hour ago

This is the second time you asked that on the Community and I've seen it in the ServiceNow Development Telegram channel as well. If you don't get an answer, that usually means people don't know. I suggest creating a Case with NowSupport so they can check if you forgot anything or if there is a bug in the install of the apps.

This is assuming any guided setups/instructions are followed if available.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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Dr Atul G- LNG
Tera Patron

an hour ago

@Shamma Negi  is expert in S2P. 

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