Department remove
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3 weeks ago
How to remove the department from the beth's team
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3 weeks ago
you don't want Department data to be shown there in workspace
OR
You want to clear Department from Beth's profile?
The Department is fetched from User's profile i.e. sys_user record
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
I don't want Department data to be shown any where in workspace
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3 weeks ago
from which all places in workspace?
Best way to hide department data is to create field level READ ACL on department field on sys_user and hide it
but remember this will hide department data from native UI as well wherever it's being shown currently
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
I have a requirement to hide the Department field displayed in the "Mara's Team" card in HR Agent Workspace.
I would like to know:
- Where is this card configured?
- From which table/field is the Department value retrieved?
- What is the recommended OOTB way to hide or customize this field?