Non-catalog Items table error - On Demand Deployment Request
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07-16-2026 07:56 AM
While exploring the On-Demand Deployment Request (ReleaseOps), the DR is failing with the following
error:
"Deployment request moved to draft because it failed on demand criteria: must not contain non-catalog item changes."
This is happening even though I'm using a single customer update set that contains only a description change to a catalog item (sc_cat_item).
Does anyone know what could be causing this issue?
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07-16-2026 08:03 AM
@Uncle Rob Could you please help ?
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07-16-2026 08:48 AM - edited 07-16-2026 08:48 AM
Hi @KhasimKhanP
"The out of the box playbook for ondemand releases uses the Deployment Analyzer to determine if an update is suitable for an ondemand release.
There are rules within the deployment analyzer, and one of those rules is "Only has catalog item changes". You can customize the playbook to use a different set of rules, or change the rules that the out of the box deployment analyzer is using based on your company's policies."
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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07-16-2026 08:55 AM
I checked this already, But as rule says catalog Items tables only, then it should allow the deployment right?