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Dependent field shows all fields rather then single

Nisha30
Kilo Sage

‎11-26-2024 04:27 AM

Hi Experts,

We have three fields in a table . And 2nd field is dependent on 1st. The 3rd Field is dependent on 2nd.

 

All are showing choices correctly.

 

Issue is when i go for 1st field it shows all the other fields below it. it should show only one at a time snap shot as below all 3 fields are one below another. How to fix this please any suggestion

 

Nisha30_0-1732624001695.png

Thanks

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3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

‎11-26-2024 05:05 AM

@Nisha30 

Did you try onChange client script and show the 2nd one based on 1st?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Nisha30
Kilo Sage
In response to Ankur Bawiskar

‎11-26-2024 06:42 AM

Hi @Ankur Bawiskar i just used Dependent field in Dictionary, No client script or any other script

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Nisha30
Kilo Sage

‎11-27-2024 08:18 AM

Any assistance please as multi field display creates confusion for customer to select from

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