Details of core ITSM users and custom tables

[GaneshErike]

Hi,

Please help me to get the below details.

Current service now has 2 applications

1. Core ITSM - users, custom tables
2. Security - users, custom tables

Core ITSM users means, itil users, I got these details.

Please help me to get remaining details.

Thanks.

[GaneshErike]

Hi @Dr Atul G- LNG,

We have purchased some itil licenses and custom table licenses.

We have to know how many of them are allocated.

I have checked that in Subscription management, but there for all subscriptions, it is showing as zero

I found how many itil licenses are used. Please help me to find how many custom table licenses are used.

Thanks.

[Dr Atul G- LNG]

Hi @GaneshErike 

It is always recommended that whenever you're discussing licensing or subscriptions in ServiceNow, it's best to reach out to your ServiceNow Account Manager. The Account Manager is the right person to guide you through this and can help provide the exact solution you need.

[GaneshErike]

ok, Thanks.

[AbinC]

HI @GaneshErike 

PLease go through this demonstration which answers your questions 

https://youtu.be/BMxXnGIKgbw?si=TZWNuJ1zRh_Ta93D

Kindly mark my answer as helpful and please do  accept this  solution as i beleive it helped you .

Regards,

Abin chacko