dev182850 - infrastructure maintenance for 24+ hours

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Cortex
Tera Contributor

3 weeks ago

Hi 

My ServiceNow Dev instance (PDI) is under maintenacne for more than 24+ hrs. Is this due to an outage or is it my PDI stuck?  Can someone from Support team assist please.

 

Thanks & Regards

 

 

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Dr Atul - LNG
Tera Patron

3 weeks ago

Hi @Cortex 

 

This is reply from SN team.

 

We have some clarification from the PDI team now. New software installations across the PDI server infrastructure have temporarily caused several instances to go offline. The affected PDIs will remain unavailable until the installations are complete. Thanks for your patience in the meantime!

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Dr Atul - LNG
Tera Patron

3 weeks ago

Hi @Cortex 

 

This is reply from SN team.

 

We have some clarification from the PDI team now. New software installations across the PDI server infrastructure have temporarily caused several instances to go offline. The affected PDIs will remain unavailable until the installations are complete. Thanks for your patience in the meantime!

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Tanushree Maiti
Tera Patron

3 weeks ago

Hi @Cortex 

 

Please wait until the backend work is completed and your instance is up and running.

 

Check  the response from Admin Team   : https://www.servicenow.com/community/app-engine-forum/pdi-offline/td-p/3611953

 

 

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Cortex
Tera Contributor
In response to Tanushree Maiti

2 weeks ago

Meantime, ServiceNow reclaimed my PDI. Now going ahead with new PDI. 

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