dev323328 is offline always

[SharifM]

Hello Team,

Could you please look into this instance dev323328

it is down for some time and couldn't refresh it 

Thanks in advance

[Dr Atul G- LNG]

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

1. There is no support available for PDI.
2. If you can wait, let's wait a bit longer.
3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

[Srikanth_9]

Hi @SharifM,

I'm using PDI without interruption. If you are facing issue still after ~24 hours, you can request new instance. Since we don't have any support for PDI related issues.

If the provided solution is useful/working, please Accept as Solution and hit the Helpful. 

Thanks & Regards,

Srikanth Akula.

[Tanushree Maiti]

Hi @SharifM ,

Can you try to open https://developer.servicenow.com/dev.do in incognito/InPrivate browser once.

There is no support available for PDI.

If PDI is offline for more than 24 Hours , go for Request new instance.

[AndersBGS · Accepted solution]

Hi @SharifM ,

notice that there is no support available for PDIs, hence you can only wait to it gets online or release and request a fresh installation .