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Developer Instance is offline

Premkumar Selva
Tera Contributor

‎11-10-2023 06:13 AM

My developer instance is offline for last 4 days. Anyone can help me. Thanks.

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Danish Bhairag2
Tera Sage

‎11-12-2023 10:44 AM

Hi @Premkumar Selva ,

 

This usually happens whenever there is some maintenance going on or so. But as you mentioned it is offline for more than 4 days & still u not able to access then I believe in this case unfortunately you wont get your PDI back. U can release the instance & ask for a new one.

 

Please go through the below link for most FAQ on PDI's:

 

https://developer.servicenow.com/dev.do#!/guides/tokyo/now-platform/faq/pdi_faq

 

Thansk,

Danish