Developer Instance is undergoing unscheduled maintenance. how to get offline instance to online instance?

Basavaraj Nagar
Tera Contributor

Developer Instance is undergoing unscheduled maintenance.

how to get offline instance to online instance?

4 REPLIES 4

Musab Rasheed
Tera Sage
Tera Sage

Hello,

Nothing can be done, Servicenow employees are not monitering anything related to instances and they have disabled feedback option used to be there on Developer site hence wait it will be resolved automatically.

Please hit like and mark my response as correct if that helps

Regards

Please hit like and mark my response as correct if that helps
Regards,
Musab

How much time it will take any idea about that?

 

AnubhavRitolia
Mega Sage
Mega Sage

@Basavaraj Nagar 

Hello,

Nothing can be done from our side. Servicenow are no longer monitoring anything related to personal instances and they have disabled feedback option used to be there on Developer site. Hence, wait it will be resolved automatically.

Even I was facing the same issue till last week. It was showing Undergoing maintenance and instance was Offline.

You have to wait until it gets fixed automatically.

 

Alternative is to raise new Instance request from another account for the time being.

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023

Yousaf
Giga Sage

Hi Basavaraj,
Instance help is no longer monitored by Servicenow. And you might know this is a known issue these days and servicenow does not provide PDI related help. you can wait if possible so it can be back online which happened for many users. Other than that the only option is to release and request a new instance. 
Servicenow Posted this blog last month. you might want to read

INCIDENT: PDI PROVISIONING AND OFFLINE PDIs

 

NOTE: There is no time frame I would say if you can wait wait for 10 days because after that it will eventually be taken back.

 

Mark Correct and Helpful if it helps.


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