Developer Instance Offiine

lucasazevedo
Giga Contributor

3 hours ago

Hi everyone, today I tried to start my instance and saw that it's offline. I'm clicking Refresh but nothing happens, is there anything that can be done?

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GlideFather
Tera Patron
In response to Mohammed8

2 hours ago

Thank you @Mohammed8 for the call out!

 

@lucasazevedo, refresh your instance and give it some minutes before retrying...

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100 % GlideFather experience and 0 % generative AI

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Tanushree Maiti
Kilo Patron

6m ago

Hi @lucasazevedo 

 

If more than 24 hours have passed and your instance has not waken up then  I recommend to release the instance and requesting a fresh PDI.

As you’re aware, there is no support available for PDI instances.

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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