Use PDIs? Take our 5-minute survey to help shape the PDI roadmap.

Developer Instance Service Portal

BrockP
Kilo Contributor

How do I determine what email address is attached to a ServiceNow Developer Instance?  It's now showing in my list, I'd like to restart it.

10 REPLIES 10

Dr Atul G- LNG
Tera Patron

Hi @BrockP 

 

What issue you are facing? As suggested by @Sandeep Rajput  @Harish Bainsla  you can see the email id.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

I'd like to bounce this instance, but when I log into developer.servicenow.com I don't see it.

Hi @BrockP 

 

It means your instance is orphan. The reason can be due to data centre migration it could happen. The same happened with me. So better take a new PDI and use that. The old pdi will be reclaim after 10 day, if you not perform any activity on same. 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

Not applicable

Go to the All > email properties and check the last field of 

Inbound Email Configuration

 



I don't see anything there.Screenshot 2024-05-15 at 6.22.23 AM.png