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01-10-2024 04:55 AM
Hi,
I've been unable to access my PDI instance for a few weeks(dev94912), where I have a lot of work that cannot be lost and today I received an email from ServiceNow telling me to enter the instance and save the work as my instance will be removed. Can someone help me?
@Kamini Kansal , I'm tagging you because you helped me in the past with the same problem and I managed to recover the instance 🙂
Best Regards,
Solved! Go to Solution.
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01-10-2024 04:57 AM
Hi there,
Unfortunately lots of people have been mentioning something similar in the past few weeks. As we all know: these free PDI's come without any form of support. So you can only wait and hope your instance comes back... or it's just lost.
Sorry to mention such, though it's just how it is unfortunately. We all as random community members also can't help you.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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01-10-2024 05:39 AM
I lost instance which I was maintaining for more than two years, I don't think you will get any help here. Good Luck!
Regards,
Musab
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01-10-2024 07:10 AM
What a situation. I had mine for 4 years and had already managed to recover it once. Fortunately, I had some things backed up, and others I will need to redo. Another learning experience.
Thanks for your share and response.
Best Regards,
-Lucas Alves
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01-10-2024 07:11 AM
Hi @Lucas Alves
If you are lucky, you can get old PDI again. We heard few cases where user requested for new PDI and when they login it redirect to old pdi.
Not sure how, but again it can be luck.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-10-2024 07:15 AM
As strange as it may seem, I heard this too today. It happened to a guy who works with me. He asked for a new one and all his data was there. Fingers crossed for the same thing to happen here haha.
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01-10-2024 07:18 AM
Will wait for a positive feedback.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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