Developer Instances Offline Issue

Lucas Alves · ‎01-10-2024

Hi,
I've been unable to access my PDI instance for a few weeks(dev94912), where I have a lot of work that cannot be lost and today I received an email from ServiceNow telling me to enter the instance and save the work as my instance will be removed. Can someone help me?

@Kamini Kansal , I'm tagging you because you helped me in the past with the same problem and I managed to recover the instance 🙂

Best Regards,

Mark Roethof · ‎01-10-2024

Hi there,

Unfortunately lots of people have been mentioning something similar in the past few weeks. As we all know: these free PDI's come without any form of support. So you can only wait and hope your instance comes back... or it's just lost.

Sorry to mention such, though it's just how it is unfortunately. We all as random community members also can't help you.

Kind regards,

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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codynelsen · ‎01-15-2025

My instance is offline and won't come back online. dev207343. Thanks.