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08-30-2024 11:52 PM
Hello
I'm trying to rename the field: Description to business requirement. This field "Description" is from a task table. I created a new record on the dictionary override tab. I'm trying to rename the description but it's grayed out. Please help.
Solved! Go to Solution.

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08-31-2024 10:09 AM
For example:
Here I just added a new label for Incident.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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08-31-2024 12:07 AM - edited 08-31-2024 12:11 AM
Hi @SnowDevOps
You cannot change the name of the field. The name is what it is. You can change the label of the field on a table but not with a dictionary override.
https://docs.servicenow.com/bundle/xanadu-platform-administration/page/administer/localization/refer...
Regards,
Niklas
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08-31-2024 09:55 AM

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08-31-2024 10:06 AM
Hi there,
Are you sure you want to change the label on the Task table? Are you sure you are not after changing it on a specific extended table? If so, add a new label for that extended table.
For the rest the answer of @Niklas Peterson is spot on and the only correct on for this topic.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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08-31-2024 10:09 AM
For example:
Here I just added a new label for Incident.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field