- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-30-2024 11:52 PM
Hello
I'm trying to rename the field: Description to business requirement. This field "Description" is from a task table. I created a new record on the dictionary override tab. I'm trying to rename the description but it's grayed out. Please help.
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-31-2024 10:09 AM
For example:
Here I just added a new label for Incident.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-31-2024 10:28 AM
@SnowDevOps check if you have this role "personalize_dictionary"
……………………………………………………………………………………………………
Please Mark it helpful 👍and Accept Solution✔️!! If this helps you!!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-31-2024 10:48 PM
Hi @SnowDevOps
Add a new label record for your extended table and set the label you want on that. Then you will get a new specific label for your extended table only.
Regards,
Niklas
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-31-2024 12:19 AM
Hello @SnowDevOps,
You are allowed to modify the column label, for which you can go to
1. System definition -> Tables
2. Select your table record from the list
3. From the columns related list you can modify the column label, column name is also looks editable but it is not.
If my response helped, please do leave a thumbs up👍
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-31-2024 09:52 AM
You can't modify the column label either. It will change the "Description" name on other tables.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-01-2024 01:32 AM
Oh yes, it doesnt work that way. Please follow @Niklas Peterson's response.
I tried creating a new record in Field labels table and it worked for me!! Thanks @Niklas Peterson.