Difference between related links and related records

[josenava]

Hello everyone,

Greetings, I have been asked the following question: What's the difference between related links and related records? could you please share your expertise?

Thank you!

[Uncle Rob]

A related list is an element of the UI that appears at the bottom of a form.   It is meant to show records from another table that relate back to the record on the form.  
Exception to this is you can have a related list that's based off a custom relationship, and in that case the records don't relate directly to the record on the form (at least via a reference).

"Related Records" I've only seen on the Incident Form as a section to contain references to other records. Meaning the record on this form has references to other records.

[Jaspal Singh]

Hi Jesus,

Related Lists - Appear at the bottom of the current record in tab & has some relationshipt with current record.

For instance, all related incident for a specific problem.

Link https://docs.servicenow.com/bundle/istanbul-servicenow-platform/page/use/using-forms/concept/c_Relat...   can be referred for better understanding.

Related records - Once you have Related List added to the form then you have a choice to associate necessary records for that related list (mostly by use of edit button of related list).

Link https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/use/using-forms/task/t_SelectRel...   should help you understand better.