Hi,
Follow the below steps to achieve your requirement.
Create a Custom Widget:
Navigate to Service Portal > Widgets and create a new widget.
In the widget's server script, use the spAttachment API to fetch the attachment details.
-Server Script:
var gr = new GlideRecord('sys_attachment');
gr.get($sp.getParameter('sys_id'));
if (gr.isValidRecord()) {
data.attachment = {
sys_id: gr.getValue('sys_id'),
file_name: gr.getValue('file_name'),
content_type: gr.getValue('content_type')
};
}
-Client Script:
function($scope, $http) {
$scope.downloadAttachment = function(attachment) {
var url = '/sys_attachment.do?sys_id=' + attachment.sys_id;
window.location.href = url;
};
}
-HTML Template:
<div>
<a ng-click="downloadAttachment(data.attachment)">
{{data.attachment.file_name}}
</a>
</div>
Modify the List View:
Add a column in the list view that uses the custom widget to display the attachment link.
Have a look at the below article. Let me know, if you have any more queries.
Thanks,
Mohd Arbaz.
