We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Incident: Developer Site Restored and PDI Availability Issues Starting the evening o... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum AI Search results in record producer is not showing federated search results from ServiceNow Docs Read More Developer forum Filter Active Incidents where ALL Incident Tasks are Closed Hi everyone,I need hel... Read More Developer forum PDI is temporarily hibernating due to an infrastructure issue Is anyone else's PDI s... Read More Developer forum Affected details reports Incident form In the Native UI, the Affected Details tab displays 3 reports/widgets, whereas in t... Read More Developer blog Incident: Developer Site Restored and PDI Availability Issues Starting the evening o... Read More Developer forum How do you explain ServiceNow P1 Critical Alarm emails to clients? Hi Community,My client... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. 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Activity in Developer

Two Duplicate SLA defintions on a single catalog task

Hello Community, I have configured a SLA condition rule for a SLA definition on the sc_task table. I configured the attach() function and it started the SLA task on sc_task record. But it is having duplicates of the same SLA Definitions on the sc_tas...

  • Question

PDI is temporarily hibernating due to an infrastructure issue

Is anyone else's PDI stuck in "Waking Instance..."? I also see the message: "Your PDI is temporarily hibernating due to an infrastructure issue. Our team is working on a fix now." Is this a known ServiceNow outage, or should I restart my instance?

  • Question

How to Better manage Parent Groups

The User Membership of our working groups (where assignments, approvals, etc are made) is managed through our Catalog and Active Directory and works well - I'll call those "Assignment Groups (ASM)" for purposes of this discussion. - All our ASM Group...

  • Question

Incident: Developer Site Restored and PDI Availability Issues

Starting the evening of July 22, an infrastructure-related issue caused the Developer Site to become unavailable and some personal developer instances (PDIs) to appear offline. The Developer Site is now back online. We are continuing to investigate t...

  • blog

Stages in Flow Desiner do not work with parallel activity. Need help.

Hi Experts,I have a flow configured on a catalog item where I typically use stages with flow steps to keep the stage updated on the RITM and inform the end user about the request status. Recently, I tried creating a flow with a parallel action:Branch...

  • Question

Instances are back online or hibernating!

Hello Everyone, Most of the instances are online or hibernating now. Please let us know if you are still facing issues with your PDI. We really appreciate your patience on this.  We apologize for any inconvenience caused. Regards, Kamini Kansal

  • Article
  • Multiple Versions

Resolved! Transform maps loading more than the excel data

Hello Experts, One of our table is empty. Hence we are loading data from excel sheet  via Transform maps (Load Data) Since there are many duplicates in many fields hence NO COALESCE = TRUE in our transform map, since we want to load all data (around ...

  • Question

Why can't we update RITM Stage like a normal field?

Hi All, Having to add stages to a RITM flow causes a lot of unnecessary work and limitations. For example, you cannot use subflows as easily because subflows cannot set stages for the parent flow. You also cannot use solutions like, for example, lett...

  • Question

Unable to set caller field readonly with setReadOnly()

function onLoad() {    //g_form.setReadOnly("description", true);    //alert(g_form.isReadOnly("description"));    //g_form.setDisplay("short_description", false);    g_form.setMandatory("caller_id",false);    g_form.setValue("caller_id",g_user.userI...

  • Question
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