Disable "Add All" button when linking child incident to Incident or linking incidents to problem

ShreeMan
Tera Contributor

we have a "Add" OOB UI action for incident that's used when adding incidents to a problem record or adding child incident to incident then I'm trying to hide the "Add All" button and I want that no one should be able to click on 'Add All' button, want to make it un-clickable or hide this button.

This button allows users to link n nos of  records to a problem with one click  which needs to stop.

 

This is an urgent. Any lead is appreciated ...!!

 

 

Screenshot 2023-07-26 at 10.03.53.png

9 REPLIES 9

sandeep76
Tera Guru

Hi ShreeMan ,

 

You need to hide the button for some groups or it should be hidden for all?

 

Regards,

Sandeep Kumar M

 

 

I need to hide it for all users

Hi Shreeman,

just inactive the ui action right ?

 

Regards,

Sandeep Kumar M

ShreeMan
Tera Contributor

This is OOB UI action  'ADD' calls a function called getURL in the BulkAddIncidents script include which sends the UI action off to open incident_add_records.do as an iframe in a modal