Disable "Add All" button when linking child incident to Incident or linking incidents to problem
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‎07-26-2023 05:07 AM
we have a "Add" OOB UI action for incident that's used when adding incidents to a problem record or adding child incident to incident then I'm trying to hide the "Add All" button and I want that no one should be able to click on 'Add All' button, want to make it un-clickable or hide this button.
This button allows users to link n nos of records to a problem with one click which needs to stop.
This is an urgent. Any lead is appreciated ...!!
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‎07-26-2023 05:22 AM
Hi ShreeMan ,
You need to hide the button for some groups or it should be hidden for all?
Regards,
Sandeep Kumar M
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‎07-26-2023 05:24 AM
I need to hide it for all users
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‎07-26-2023 05:50 AM
Hi Shreeman,
just inactive the ui action right ?
Regards,
Sandeep Kumar M
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‎07-26-2023 05:54 AM
This is OOB UI action 'ADD' calls a function called getURL in the BulkAddIncidents script include which sends the UI action off to open incident_add_records.do as an iframe in a modal