Disable "Add All" button when linking child incident to Incident or linking incidents to problem
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‎07-26-2023 05:07 AM
we have a "Add" OOB UI action for incident that's used when adding incidents to a problem record or adding child incident to incident then I'm trying to hide the "Add All" button and I want that no one should be able to click on 'Add All' button, want to make it un-clickable or hide this button.
This button allows users to link n nos of records to a problem with one click which needs to stop.
This is an urgent. Any lead is appreciated ...!!
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‎07-26-2023 06:23 AM
Hi Shreeman,
Please add the condition in condition field in ui action based on your requirement or please disbale the button.
Regards,
Sandeep Kumar M
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‎07-26-2023 06:26 AM
Hi Shreeman,
Please use below condition
You need to update OOB UI Actions with below condition.
&& current.sys_class_name !='your table name'
Regards,
Sandeep Kumar M
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‎07-26-2023 06:46 AM
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‎07-26-2023 06:47 AM
This condition && current.sys_class_name !='your table name' is hiding 'Add' button but I need to click on 'Add' button and then hide or make un-clickable 'Add All' button

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‎08-14-2024 03:49 PM
Did you ever get an answer to this? I'm having the same issue. Thanks!